We opened up our Chiropractic office last year. As a small business owner we are using Quicken for our account program. Being as such we decided to go with Innovative since they were also owner by Intuit. A sale person came to our office and filled out the application with all the rates and fees ...
Unable to shut off accounts. We owned Several locations and had contracted with Intuit to use their Merchant Service for our credit card system. When we closed we notified them. After 2 years of sending faxes, certified mail and phone calls they still do not respond. We were finally able to get the ...
We are a small construction company. They are holding $19,000 from us. We purchased a company three years ago from a person who had an account with these people and we continued using the account after we changed the account information. The person opened another company in Texas and went out of ...
We are searching for others similarly affected or knowledge about how to get our money back. Like other reports we read, we signed up with IMS because we thought it would be most compatible with our Quickbooks Pro. We never should have agreed to the 37 pg. Contract, as it apparently gives them the ...
Apparently this is Innovative Merchant's standard operation procedure. Collect large sums of money and then refuse to release it to you based on "incorrect information" or " not a valid phone #" or even better, not respond at all to numerous phone calls. We processed a large ...
I have a JELD-WEN Window and Door distribution business in Tulsa, Oklahoma and I use QuickBooks Pro for my accounting software. It only made sense to me to use QuickBooks' own credit card processing company, Innovative Merchant Solutions, to process my credit card transactions. Oh what a mistake ...