I am writing this email in reference to improper billing on ATT wireless part. I will explain my case with this company. I had a rate which included a national plan and roaming charges to provide me with the amount of service I needed to travel. On the 11th of this month I changed my rate plan to a ...
Whenever you change service levels or call with questions, AT&T Wireless reps try to offer you 'new opportunities' or 'free' this-and-that, all of which have 12-month contract extensions attached. Often they do not disclose that. When you discover it months later, they claim that you agreed to ...
My husband and daughter had their cell phones with AT&T Wireless and we have been trying to get the bill straightened out with them since December. We are not able to end the contract because they continually add to the bill and therefore will not let us be released. Both my daughter and ...
I purchased a cell phone plan through AT&T through a local AT&T store in Lansing, Michigan. The AT&T agent explained to me when I purchased the plan that it covered long distance for the United States and its territories as long as it showed AT&T on the screen. He explained that if ...
This is another long story that I'll try to keep as short as possible and give you the Readers Digest version. Last September 03, I called AT&T Wireless to cancel my wife's phone as we were not using it that much. At that time we were on the $59.99 for 500 combined minutes with long distance ...
I had ordered the M-Life National plan from a AT&T Wireless representative over the phone. I told him that I was active duty military and would soon be relocated. He said that the National plan was the way to go. I received two phones in error and was told to "pick the number I like and ...