I have been a loyal customer with AT&T Wireless [digital] for over 5 years now. They have been my only wireless provider, and up until recently I had been very satisfied with their reception and customer service. [I have noticed the difference with customer service after the merger with ...
I made a trip to Mexico. Before I left, I contacted AT&T and spoke with a representative who altered my calling plan so that I wouldn't incur charges on calls made to the US. When I returned, my AT&T bill was outrageous. I thought it would be an easy fix. After all, I had made the necessary ...
I signed on to AT namely, to provide a reliable network and equipment that functioned well on it. I cited my record with them of calls of complaint every few weeks as evidence of their unsatisfactory service and lack of improvement. Naturally, they didn't see it that way. They refused to take any ...
To whom it May concern, I had a wireless plan with AT&T. My account number was 025-215325200 and my wireless number was (917) 680-9638. The last day of the plan was 5/27/04. On May 27th between 10:36AM and 10:38Am, using the #611 from my wireless phone, I spoke to a customer representative by ...
Hello All, Last May I purchased a Motorola t720 phone from AT&T Wireless. I was very happy because I have been wanting this phone forever and was also ecstatic to try the new GSM system. I was happy for two months, then my phone started acting up, dropping calls, and shutting off by itself. To ...
AT&T wireless sent me an offer for a $50 credit if I committed to another year. I sent in the little card and received the credit on my next bill. I got another little card. I thought they were being generous because of the new number portability law that allows you to keep your cell number if ...