I purchased 2 cell phones with a two year contract. After about 1 1/2 years I needed to replace one of the phones. After receiving a new GSM phone and national package the phone did not work in my house (poor GSM coverage). After numerous calls to Customer Care I had to eventually return the phone ...
When I got my service in July I was lead to believe I would have a $39.99 per month bill. This included Free Nationwide Long Distance, 600 anytime minutes, and unlimited nights and weekends. No deposit required, no activation fee and a Free phone. This was great! Until I got home and realized my ...
Although as consumers of wireless service we are now allowed to move our existing wireless number from one carrier to another, AT&T Wireless takes advantage of consumers by unnecessarily prolonging the time needed to make a switch in order to extract more fees from them. AT&T Wireless holds ...
They told me I wouldn't be locked into a contract for 30 days. Two hours later I cancel my service, and return their phone UNUSED. Four months later, Im still receiving a bill for service I don't have. They keep telling me "It's cancelled", but then send another bill. I think it's time ...
Last April I signed on as a new user with the promise of a new phone. They offered a cheap Nokia that I was not interested in using stating I had a startac with previous cell provider which I enjoyed using and wanted something similiar. The sales person stated to me that after I received and used ...
My wife purchased an AT&T wireless plan about a year ago. Since both of us also had company phones and were allowed to use them for personal use the AT&T phone sat idle. When I was laid off I decided to use the AT&T phone in my job search. Much to my dismay I found that the AT&T ...