What a rip off. Greentree Servicing purchased our mortgage from Bank of America. I have been trying to get a hold of somebody in the origination business for at least 10 days. I have waited on the phone for over 2 hours and left dozens of messages for a call back. You wonder why people are so ...
We had a homeowner claim for ice claim from winter, they are holding $11,000. They stated the contractor got paid for materials but they won't release the money til the work is complete. We had to fire the contractor. Now Greentree willl not release the money. Now we have to pay for everything ...
I registered for online access to my mortgage information, which apparently causes a cessation in paper statements mailed to my address. However, on subsequent attempts to log in, I find the site *extremely* slow to the point where it times out without providing a response, and when it does, it ...
My inlaws have a loan serviced by Greentree. They are both old and suffer dementia, strokes and my father in law is deaf. Greentree recently called my mother in law, knowing she suffers from dementia and early stages of alzhemiers telling her that if she only sent in a payment they would lower her ...
Our mortgage was recently taken over by Green Tree Servicing LLC. When I went to make my first payment online they wanted to charge me a $12.00 service fee. Then I tried by phone using their automated system - same thing! However, if I mail it in or sign up for automatic withdrawals from my ...
The people that work for Greentree are very rude and act like they can not be hit by the recession. I filed bankruptcy several years ago but I continued to pay my mortgage. I have been released from the bankruptcy. Greentree has refused to send me a statement since June. I have been making monthly ...