I hope Verizon actually responds to my case, fingers crossed! I was charged a bill for $64.90 prior to closing my account. I paid the bill in full. Then, Verizon charged my roommate $64.90 for the same months, for the same address. Verizon didn't even send him the bills, he discovered the charges ...
Hello, I have been trying for a while to get help with my email issue. We joined Verizon in March of this year and I have noticed that my emails delete themselves. We tried the troubleshooting page and followed direction and still it happens. I then got in touch with the live chat person, and he ...
This is the current situation I have with Verizon Telecom. Every statement I make is backed up with documentation, logs with dates and times action occurred. Before this incident, I had been a Verizon customer for 4 1/2 years. All bills were paid in full and on time. Was moving and requested that ...
On January 14, I called Verizon to have the speed of my internet increase. Clara told me that they couldn't do it. However, she then stated I got it. After hanging up I was checking my email and notice something from Verizon asking for my approval of a digital telephone line that I didn't ask for. ...
I contracted with Verizon for a "triple play" to be effective 11/01. Made arrangements to be at home. DTV hooked up fine. Dial tone to phone fine. Phone tech informed me there was a problem with DSL. (At the time my roommate still had their Comcast modem hooked up and connection was ...
In May of this year, I switched from Optimum Online to Verizon DSL because of a large price increase from Optimum and a seemingly better promotional offer from Verizon of $29.95, - $5 a month & free modem & shipping - I confirmed this on their website & have a copy of the online chat to ...