In May of this year, I switched from Optimum Online to Verizon DSL because of a LARGE price increase from Optimum and a seemingly better promotional offer from Verizon of $29.95, - $5 a month & free modem & shipping - I confirmed this on their website & have a copy of the online chat to ...
I ordered DSL service for my home with Verizon in Jan. On 1/18 I got an email at work from them telling me my service was activated, but I couldn't get online at home. After working for two days with Verizon to try to fix the issue with no result, I cancelled my service with them on 1/20. When I ...
I wonder if it is a waste of time to add another report here because complaint alone has (1,660) One Thousand Six Hundred Sixty Reports. I Googled "Verizon Sucks" and found out there are (1, 000) One Million, Two Hundred Thousand entries! I next Googled "Verizon Customer Service ...
When I transferred my broadband service from New York State to Florida, Verizon inexplicably sent me a router via UPS. I came home and found it in front of my door on February 23. I never ordered this or any other equipment from Verizon. I called Verizon and asked them where I should return it to. ...
I will never again in my life deal with Verizon Online, or any other Verizon company. They have been an absolute nightmare. A few months ago, my "high-speed" internet service was interrupted. I called Verizon to get help with this problem. What a complete waste. I was on the phone for at ...
In November Verizon assured me service was now available in my zipcode so we signed up for the triple play phone/tv/internet. My internet is supposed to be 500 kbps but is only 200. Three service techs came out and couldn't fix it so it was referred to engineering who decided it cannot be fixed. We ...