I had Verizon local phone service and DSL service. On March 2nd, I placed a order to cancel local phone service and have drive loop DSL service only instead. Also I ordered IP phone service in order to take care of my phone service. On March 7th, my local phone service stop working. And DSL stop ...
May 17 Sir or Madam: I would like to make you aware of a HUGE complaint I have against Verizon. This has been going on for exactly one year now and I think I've given them ample time to make this right. Here's the background: Last April, in an effort to decrease my monthly expenses, I decided to ...
I have DSL "High Speed Internet" and I wasnt getting acceptable transfer speeds so I called their technical support line for assistance. The first time I called I got connected to someone who did not know what they were doing he ended up trying to transfer me and the call was lost during ...
In July I signed up with Verizon DSL under a plan that offered a year of service with the first three months at $19.95, then nine months at $29.95. This package included MSN Premium service and Free Web space for a personal Web page. Neither of these things could ever be activated. If you ...
In August, we moved to Virginia. We set up our phone service, which is also through Verizon. I called in about adding a service to my phone and was offered the DSL for $29.95 with the first 30 days free. I told the rep that I would think about it. I called back in early September and ordered the ...
In aug '03 I transferred my MSN dial-up to Verizon DSL since my Verizon home phone service were offering a special deal for DSL w/msn. I had the service for approx 30 days when I was deployed overseas. I notified Verizon to 'hibernate' my service for (hopefully) 2 weeks until my return. Upon my ...