First Fraud We were contacted by a Directv agent in 2006. We were building a new house in a new neighborhood development, and they had special offers for this area. We listened to the offer and were told that DTV would be launching 150 HD channels within 3 months of our install. Of course, this ...
I have been using auto pay by credit card to pay my Direct TV bill for the last few years. Recently the expiration date of my credit card on file expired, and the automatic phone system notified me. I changed and updated my credit card on file the very next day on their system. Here's the problem: ...
My husband and I have had DirecTV since its inception... That being said, you would think they might value the business of someone who has been with them that long... NO! I won't go into the details of why we cancelled. It boils down to them telling us one thing and doing another, but here is where ...
Please be advised that several weeks ago I called Direct TV and ordered service. The guy I spoke to told me: 1. I have seven days after installation to cancel the contract if not satisfied. 2. My monthly payments would not come out to more than $34.99 plus taxes. 3. There would be only a one time ...
I had a DVR R10 and was trying to transfer content from my DVR to my laptop for viewing later while traveling, or to download it to my iPod. Customer service told me that I would not be able to do this with the present model of DVR and that I would have to upgrade to the newer model (R15). I was ...
I was a contented DirectTV customer for over 10 years. In November I was late paying my bill, and my service was suspended. I had other more important bills to clear up in a temporary bad situation. I happened to go online to check my bank balance and I was overdrawn. DirectTV had run a charge for ...