I received an offer in the mail from Direct TV. I called to inquire about the charges for service to compare it to my current service provider. Everything was coming in lower until they got to the movie channels. I was told the movie channels were going to be about $43.00 per month. I told the rep ...
I signed a one-year contract with DirecTV in October. In May, I decided to go with a cable service and cancelled my service. They informed me that I was breaking my contract and that I would have a final bill of $212.00. Needless to say, I argued this fee, as I did not re-sign any contract. I asked ...
I am a Direct TV customer and had to cancel my Direct TV service because I can no longer receive service due to no satellite signal in my area. The trees in my neighbors' yards are now interfering with my service, and I can no longer obtain the service. I contacted customer service to report this ...
First Fraud We were contacted by a Directv agent in 2006. We were building a new house in a new neighborhood development, and they had special offers for this area. We listened to the offer and were told that DTV would be launching 150 HD channels within 3 months of our install. Of course, this ...
I have been using auto pay by credit card to pay my Direct TV bill for the last few years. Recently the expiration date of my credit card on file expired, and the automatic phone system notified me. I changed and updated my credit card on file the very next day on their system. Here's the problem: ...
My husband and I have had DirecTV since its inception... That being said, you would think they might value the business of someone who has been with them that long... NO! I won't go into the details of why we cancelled. It boils down to them telling us one thing and doing another, but here is where ...