I was a loyal Direct TV customer for over four years. In August I was informed that they had been saving all of my credit card numbers in their computer without my permission. I called and spoke with a Direct TV representative and demanded that they remove one of my credit card numbers from their ...
This is a two-scenario buyer-beware warning about Direct TV services and contracts. The first scenario: My retired parents have to do as much as possible to keep their expenses low, as Social Security is not the best-paying retirement, but that is all folks have from before 401(k)s. So they got a ...
I had my mobile home on the market. I wanted to have TV while I was still living there, so I contacted Direct TV. I was up front about my home being on the market, the sales rep said, "No problem, we will be glad to install the system for you with an install of $50 and just call when you sell ...
I was a customer since the early 90's. About 6 months ago we started having issues getting a signal. We called service to come out and check our issue. The service rep replaced the cable ends and said we were good to go. The problem was back the next day. We called back to service to have them come ...
I contacted Direct TV today, after looking online, because I wanted to ask a question about what packages were available and make sure I understood how it worked. I spoke with a man named Shaun (Shawn?). He told me about a package that I was not interested in. I told him that I was not interested ...
I had Direct TV for 16 months, and my home was broken into last month and my television, along with the converter, was stolen. Like a good citizen, I contacted Direct TV to report it. The guy I spoke with explained how sorry he was and then offered to send me a new converter. All I would have to ...