I have been a half-way happy customer with DirecTV since Sept 07. It was a little rocky at first due to the first installer, then I didn't receive a bill for the first 3 months of service. I got that all straightened out, as well as entered into a "free 4 months" of premium service with ...
DirecTV promised my son that he would have service when he moved. When they could not get service (no line of sight, 2 tries), they first said there would be no early termination fees (I believe to put us off until after they charged his card for the fees), then canceled the service and charged him ...
Direct TV definitely gets the award for The Absolute Worst Customer Service Ever. I have been with them for around 10 years and had no real problems until recently. My mother became disabled over a year ago. She was still able to take care of her financial obligations until recent months, when I ...
I received an offer in the mail from Direct TV. I called to inquire about the charges for service to compare it to my current service provider. Everything was coming in lower until they got to the movie channels. I was told the movie channels were going to be about $43.00 per month. I told the rep ...
I signed a one-year contract with DirecTV in October. In May, I decided to go with a cable service and cancelled my service. They informed me that I was breaking my contract and that I would have a final bill of $212.00. Needless to say, I argued this fee, as I did not re-sign any contract. I asked ...
I am a Direct TV customer and had to cancel my Direct TV service because I can no longer receive service due to no satellite signal in my area. The trees in my neighbors' yards are now interfering with my service, and I can no longer obtain the service. I contacted customer service to report this ...