In August I made a payment with my credit card to Directv for my ex-boyfriend, who was having money problems. His problems continued and his account went into default. In Feb I was charged $907.82 for over charges and equipment that was not returned. I called DTV and was told to fax in info proving ...
On January 5, 2009, I had an appointment with DTV at 8 AM for the installation of 3 receivers. They came at 3 PM and did the installation, and by 6 PM the complete service broke down. I tried to contact them from that time, and all I got was a voice recording until January 7, when I reached Loreen ...
I recently canceled my service with Direct TV. As I was checking my bank account, I noticed they took out a large sum of money. When I called, they said this is what I owed and that, due to their policy, it was said in the agreement, which I never saw. They kept my cc that I started with them and ...
I was a DirecTV customer for five years. After months of problematic service, I called to cancel. They begged me not to and asked for one more chance to correct the situation. I reluctantly agreed, but told them this would be their final shot at keeping me. If their solution did not work, I would ...
I signed up with DirecTV's services in May. It was installed promptly, and I started having problems right after I stopped paying for their equipment protection package. I was still within 90 days, so the install was covered under warranty, but the service never worked correctly. I documented the ...
I signed up for DirecTV in May '08, responding to an ad and a discount listed on my area AAA membership site for an additional $10 per month, plus an upgrade to a second receiver for free. The billing has been incorrect since day one. I have called "Customer Disservice" 9 times. Each time ...