I have had nothing but problems with Direct TV. Not only do they NOT send a copy of a contract with specific wording, they also will not give copies of any correspondence between them and the telephone company which did not credit the account. I took over my daughters Direct TV account because they ...
On December 28 I contacted Direct TV due to a charge of $166.81 that was taken out of my debit/banking account on December 24th. I am NOT on auto pay with Direct TV. I DO make manual payments each month and have never been late. The charge in question was not even applied to my account! It took ...
I have 5 receivers and 2 are HD receivers that do not work. A tech came out, tried to fix them but they are beyond repair. They fail to turn on or turn off. The tech had the same HD model receiver in his truck but he tried to install it and it did not work either. He said he would order 2 new HD ...
First: www.Usa Consumer Complaints.com ("ROR") is an online forum created to help keep consumers informed. I would like to help with this task, informing consumers. We moved out of state. You know those wonderful commercials, "we move it so you don't have to"? They tell you to ...
When I signed up for my account (bundled with Qwest services), I was offered a package that would include three free months of premium channels. I told both the Qwest agents and the DirecTV agents that I did not want these channels, even if they were free at first, because I had no interest in them ...
I called this evening to get assistance with fixing a problem with my DVR. It has a dual tuner so I can record 2 shows at once. I was only able to watch one program and could not record on a separate channel, which is the service I paid for. While getting assistance, I was walked through several ...