This company is rude and apparantly mentally challenged! I pay my bill through a bank draft but it seems like every oter month they charge me a fee saying they are unable to locate the account. After double checking at bank and I find they never submitted anything for payment, I call windstream and ...
My spouse and I built a new house last fall, we wanted telephone and wi fi services so we tried what was the local carrier. Come to find out that they were bought out by Windstream. We were promised that it was going to be hooked up 3 times!!! I took 2 afternoons off from work on the days that they ...
In all my many years I have never had issues like I do with Windstream and before the take over Nuvox. Our 3 business are at their mercy because we are contracted. I manage three healthcare related businesses and during building them, we were held up opening because of installation delays, we have ...
I have had 4 isp's in the past and windstream is the worst by far. I pay for 6 mb and doing good to get 1. I have called customer service so much, i have memorized the phone#. They send techs out but they can't do anything. I live in a rural area where windstream is the only game in town. The other ...
An error in my bill ended up with them cutting off my satellite TV on Friday. When I called they refused to acknowledge their mistake but told me that someone would be out next Friday to reinstall it. A week? They cut it off without being in my apartment but need to be in it to install it. ...
Per install on May 19thit has been one deceivment after another, opened first case with PUCO, in June, then had to drag OH attorney generals office into it, first compromise was in Sept, I paid my share, was credited for $394.22, but wait they still wanted me to stay hooked up, even though for 5 ...