No customer service. Also, every time we try and connect to the internet it requires a minimum of 2 hours on the phone to get the problem straightened out. Now a holiday weekend and they have NO support. This is a total waste of money. The company over charges on fees and DOES NOT provide services ...
Windstream really does not care. My mother has had nothing but problems and they will not fix it. Today a Windstream truck drove by the house not stopping and reported no one was home... There were two cars in the drive way and three people were outside when the truck drove by. Terrible company ...
This is warn everyone out there - DO NOT FALL FOR WINDSTREAM S PACKAGE DEAL! I was talked into the package over the phone by a Windstream Customer Service rep. - She never mentioned there being a 2 or 3 year contract. I never delt with DISH NETWORK - The installation was set up by Windstream. I ...
Winstream took over a local company in Ephrata PA. We had no problems with the old company until windstream took over. We had our services scheduled to be switched to a new address but had to postpone the switch. I called and confirmed that everything was taken care of however the services were ...
It Took 4 people to Install my dish. The 1st 3 DISH employees all had lame excuses not to climb a ladder to put a dish on top of my house - 2 stories. One said all of his equipment was faulty - but he never tested any of the equipment in my home; One said he could not install the equipment because ...
Well Upon complaining many times over and over about my internet bandwidth being too slow, I have had servicemen come to the house on several occsasions. Still my internet is much slower than I get charged for. I pay for a 12Mbps connection and see speeds of less than 1.5Mbps. I just had a service ...