Order #668708 Windstream SUX! The WORST company EVER! Kept me hanging around all day waiting on a tech to show up. Tell customers there's a 5 hour window and can't even show up during this time. WORST COMPANY EVER! Act like you don;t givce a crap about people. ...
I was a client of Windstream for over a decade for my business internet and phone service. Because of constant service issues we decided to leave and cut costs. Gave Windstream an opportunity to change our plan but no one ever responded to me after numerous requests over a several month period. ...
I called on September 24th because one of the gentlemen in my office had a phone that wasn't working. I called at 8am to report the problem; they said a ticket would be put on my account for someone to look at the problem. At 2pm no one had come to the office, so I called back. At 5pm we unplugged ...
In the past month I discovered that Windstream who was servicing my internet service plan was not providing the speed of internet service that I have been paying for. I have been a Windsream customer for approximately 8 months. To receive speeds of 3 mbps. I used a SIW Speedtest to discover that I ...
After getting winstream DSL i checked my bill since i have had problems in the past with them adding unauthorized charges. I then turned the paymeent over to my wife. 8 months later i rechecked my bill and found that windtream had added a 9.99 a month add on to my bill without asking me. When i ...
I switched my cable, internet, phone service to a competitor that had better pricing and better customer service in my area. The day that I switched all equipment was returned to the WINDSTREAM store in my area. This was in September. WINDSTREAM continued to bill me for over $600.00 for equipment ...