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Windstream
Found 228 reviews / complaints
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Windstream
Inadequate service

Windstream has by far the worst internet service I have ever experienced!!! We have had multiple techs out to "service" our internet problems, yet our service still does not work properly. We are kicked off of the internet multiple times. ...

Windstream
Refund Missing

On July 12, I discontinued service with Windstream. The next billing period, my credit card was billed anyway. I've been waiting for two months for a refund. Now, I'm told a check will be mailed out by Oct. 3 from the corporate offices. I asked why the refund wasn't sent to my credit card and was ...

Windstream
DVR Installation

Order #668708 Windstream SUX! The WORST company EVER! Kept me hanging around all day waiting on a tech to show up. Tell customers there's a 5 hour window and can't even show up during this time. WORST COMPANY EVER! Act like you don;t givce a crap about people. ...

Windstream
Horrible Customer Service

I was a client of Windstream for over a decade for my business internet and phone service. Because of constant service issues we decided to leave and cut costs. Gave Windstream an opportunity to change our plan but no one ever responded to me after numerous requests over a several month period. ...


Windstream
Terrible Customer Service

I called on September 24th because one of the gentlemen in my office had a phone that wasn't working. I called at 8am to report the problem; they said a ticket would be put on my account for someone to look at the problem. At 2pm no one had come to the office, so I called back. At 5pm we unplugged ...