On my Windstream phone bill statement due on 10-24-11 I noted a new fee of $2.99 for paper billing. My thought is if you want paid, send me a bill and don't charge me for sending me a bill! In query to Windstream, they refused to alter this fee or remove to receive a bill from them.in fact, quite ...
I have had Broadband internet with Windstream for approx. 1-1/2 to 2 yrs at a speed of 3mbps. It took years of fighting with them just to get that out of them becasue they say I live to far. The internet has worked fine for the most part with just a few connectivity problems. The last time I had a ...
I have been a customer of Windstream for 3 years.in that time I have been forced to pay outrageous amounts for home phone and internet service because there is no other company in the area. Windstream does not have anyone to compete with so feel it is ok to price gouge. When I have to pay $85 a ...
Service Tech/Installation not on time. Will come onsite the next day or even weeks. ...
It is absolutely terrible. They said we could get 12 mbps, that was not true, so they bumped us down to 6mbps and we paid for that for about 5 months even though the entire time we never got more than 3mbps. So they dropped us down to 3mbps and since then I am lucky to get more than 1.5mbps. I have ...
I named on 8/31 to request directions on the best way to alter callerid title for just one of our organization telephone lines. Larry a Windstream tech support team representative mentioned that altering the title couldn't be achieved on-site which it'd charge $25 and consider 5 times to alter a ...