It is absolutely terrible. They said we could get 12 mbps, that was not true, so they bumped us down to 6mbps and we paid for that for about 5 months even though the entire time we never got more than 3mbps. So they dropped us down to 3mbps and since then I am lucky to get more than 1.5mbps. I have ...
We live in a rural area in OK and like many others, Windstream has a monopoly in out small town. It seems like because this is a poor socioeconomic area they feel that we are not important enough to deserve the same services that others recieve. We have lived in the country for almost 5 yrs now and ...
In the 10 years I have been able to get broadband service to my home the past 6 months have been horrible since Windstream has taken over. I pay for 3mb service at a very high price. I only receive. 3 90% of the time. I have rewired my home, rework my home network, you name it I have done it to fix ...
Two locations in the last 3 years experience... Worst internet provider ever. We chose Windstream as our server 3 years ago, and our internet went out at least once a day... Not good when you have online college courses! After 3 new routers and 9 visits by the technician (who actually did do ...
Winsdtream has to be the worst customer service company ever... You have to call them multiple times... Keep getting transfered to the wrong department or in to the black hole, only to have to hang up and call back to be put on hold for 20 min, then trandfered to steady busy... And when you get to ...
Well here's the story, moved into my new apt.in July never got a bill from ' WINDSTREAM ' so today Sept. 1 called customer service up to find out where my bill was, they said it was mailed out, asked them well where is it then? They said it was mailed to the address i provided, i said and what ...