I discontinued telephone, satellite and internet service through Windstream and my credit card was billed the next month anyway. Now, two months later, I'm still trying to get a refund. I was told this morning that a check will be issued at their corporate offices and mailed out no later than three ...
It takes over 10 minutes to talk to a person who then just tells you to call another number. They do not deliver their promises. ...
Have been emailing the same address to embarq from my windstream account for several years when suddenly I start getting "mail delivery failure" notifications. Embarqmail.com can email me but Windstream cannot reply, email etc to embarqmail.com addresses. Have spent several hours on phone ...
I feel for you because they have (honestly, in my opinion) been horrendous to deal with. I won't go into detail, but let just say I watched them like a hawk and just stewed over their few cent increases slowly over the months. I just hung up on one of their representatives. They charged me a ...
Windstream advertises internet and phone service for $49.00 a month... They don't tell you that their taxes and surcharges are 3 times what the cable company's are... They admit they're higher, but can't tell me why. Anyway you end up paying more for internet and phone than with the cable company. ...
Windstream is quite literally the worst Internet I have ever had. The Internet always and I mean always stops working, Netflix takes forever to work, and customer service is terrible. Do not buy this piece of shit internet ...