I'm a tech in a small call center that calls people about their debts and Windstream in my opinion is the WORST phone company I have ever dealt with. We have an automated dialer that calls our consumers to tell consumers how much they owe on their account. Well Windstream changed the caller ID on ...
In the phone book ad for Windstream it actually says "GET BLAZING-FAST HIGH-SPEED INTERNET". What a crock! They should be shut down for false advertising! I've been clocking the speeds of the so called high speed service in this area and the highest I've speed so far is 120kbps. Not even ...
Took a month to set up our Internet and took the technician 4 hours to do it. Then shut off our Internet despite the fact that they never sent us a bill. Also have always had to wait at least 20 minutes to talk to anyone to sort out either of these issues. If you have a choice definitely choose ...
My phone service in a rural area has been really bad. After multiple reports of extreme static, and intermittant service over several months, it only has gotten worse. This week I was told the Repair tcket was closed because it had been fixed. This was said to me as I could hardly hear the rep on ...
Our company has been a Windstream client for years and finally got fed up with the constant disconnection and phone problems. Being a medical practice we can not afford to go 4-6 hours without a phone connection. Since we have changed over to AT&T we have still been getting billed for services ...
I cancelled my windstream service in person at their office in State College, PA, because I was moving out of the area. The next month (July), they auto-billed me for internet and cable despite the cancellation. I called them, and they said they would send me a refund check in the mail. I waited a ...