Everyday there is an "outage" for my area according to the reps that I speak with. I have already contacted the Public Utility Commission regarding as it is ridiculous that this occurs in such regular intervals. I would go to another company, but this is the only one in my area. ...
On sunday I was transferred three times and did not speak to someone until 35 minutes of waiting time. We have asked windstream to fix our internet loss of connection a ton of times. I am in Hubbard texas. I am here when the telephone guy gets here and watch him call in for tech support on his end ...
Was under contract for three years, but after two years was sick and tired of slow data speeds and service interruptions, we switched to another comm company (yet continued to pay out our contract). Requested termination 6 months prior to the contract end date (we would pay the monthly fee until ...
It's a hard wired phone problem. I just tried to call and remove 1.5 fee for a un published number. Operator #2793 told me it's 5 dollars to change my service. 5 dollars to change my own account and drop a 1.50 service? Isn't this ostensibly forcing you to keep it? Double dipping? She offered me no ...
Always check your bills for this company like I do, they'll try to screw you. I've been fighting and having them remove charges I did not sign up for, for the past couple months and I'm tired of having to deal with it. They are a horrible company and especially since they have monopolies on certain ...
We have been with windstream for a few months now and I've noticed that we are constantly lagging out so I ran some speed tests and found that we were getting hardly any service. I had my girlfriend ask about it when she paid the bill and the woman told her there was probably just a lot of people ...