Have had Windstream for a few years now. The past several months, the internet speeds have gone so far downhill, that, even though I am paying for 12Mb service, I only get 0.62Mb. Every time I call, or get on their live chat to speak to an analyst, they tell me the same thing - 'There is a latency ...
Have complained repeatedly. They send someone out but it never gets fixed. I'm tired of paying for something I'm not getting. I have wireless and no one with a laptop in the house can pick it up! Thinking about dropping them! I drop the internet over a 100 times in a couple days if not sooner. ...
This is my response to the Windstream Customer Feedback Request: I was overcharged for several months a year or two ago by Nuvox, treated rudly by customer serivce and ever since then have waited for the 3 year contract to expire. When it did I started a new service with Deltacom who requested the ...
This is my response to the Windstream Customer Feedback Request: I was overcharged for several months a year or two ago by Nuvox, treated rudly by customer serivce and ever since then have waited for the 3 year contract to expire. When it did I started a new service with Deltacom who requested the ...
Windstream continues to rip off consumers and as a small business, ours has become just one of many they've stepped on in order to collect the over one billion dollars they do each year. Their sales associates are wonderful at roping you in and making you believe you will receive a good product and ...
We have had Windstream Small Business DSL since October. Never had any problems with the service until October. That is when the DSL speeds started dropping during peak hours and weekends. Windstream claimed for over a month that it was not a over subscription issue. On December 20th Windstream ...