I am writing this review purely out of frustration. I currently have Windstream as my provider of internet and telephone (which I don't even use). I am currently connected to the Internet through a data tethering service offered by my cell phone company because once again I cannot access my ...
I called on 8/31 to ask for instructions on how to change callerid name for one of our company phone lines. Larry a Windstream technical support rep stated that changing the name could not be done on site and that it would cost $25 and take 5 days to change a name on an existing phone line. ...
June 25th my modem went out. I contacted windstream and was told I would have one the next Tuesday. I called back 06/30 and was told I would have it the next Tues. I called on 7/7 and was told I would have it the next day. I called today 7/12 and was told I will have it today. I am now shopping for ...
Windstream communications has been double billing my two companies for over 3 years and we did not see that they had been charging for both places on both bills. Now they claim that we had to dispute the bills within 30 days and will no offer any restitution. It took 4 months of calling managers ...
It's hard to know where this company is located or what it's true name is. Apparently it's called Lakedale Communications, but it has recently merged with Windstream Communications. When I called to sign up for new landline telephone service in Minnesota the sales rep told me she was located in ...
I have been stressed out about Windstream & the treatment I had received from them & so I wrote a complaint. Yesterday I called the company & talked to a very nice refined young woman by the name of Careen who totatlly agreed with me. She was in no hurry to get me off of the phone but ...