I have been a customer for about a month and a half I have to say the customer service is poor and the actual service is poor... I am paying for the 3MB connection. The internet connection has been the worst ever. I pull faster speeds on my 4G network over a phone... My AVG download is about. 30mb. ...
I have a confirmation email FROM WINDSTREAM from when I signed up for the $54.99 bundle service that included DISH top 120 channels and 12 Mbps internet. That was 11 months ago. At least once a month I have called Windstream about these issues. When I question Windstream about my slow internet I am ...
I had a business phone line with Windstream. I exercised my "peace of mind" part of the contract, where you are allowed an out, if you break contract and send in a letter to them to advise of a business going out of business (after 14 years with them!). I moved away, paid my final bills - ...
Since day one we are having problem with windstream. When the sales person wants your business they will answer your phone right away but currently she never respond to my email or my phone. We had complain with WI-Fi connection it has never been resolve being in a hotel business. We have customer ...
Our company switched over to Windstream viop for our office in October. Since then I have had to open over 60 trouble tickets due to our phones going down/outages, losing vital business in the process. I have never dealt with such horrible service in all my life, worst decision EVER to switch to ...
E have had trouble of one sort or another for four years. I must first say that the technicians in the field and on the phone are wonderful. These guys are kind, patient, polite, honest and thorough. They have been the ONLY Windstream employees that have demonstrated any level of care and concern ...