I have (had) Waste Management service in Queen Annes County Maryland. Without notice my account was cancelled and my personal 96 gallon roll off cans were taken. Luckily I have a home surveillance system so I saw who took them. When I called customer service the phone went silent at exactly 5 pm. I ...
Read the contract! If you agree to the terms, you also agree to the part where Waste / Advanced can rewrite the contract. They can essentially erase everything above your name, and write anything they want, and that's what you agreed to. If you have a problem, simply refuse to pay, and tell them to ...
Waste Management will get you to sign a 3 year contract and then not notify you on expiration and do what they call roll over for an additional 12 months. They require you talk only to a sales representative which will never call you back. Then they will say you must notify them by certified mail ...
Waste management has a 28 day billing cycle that allows them to charge their customers 1 extra month a year. You can see it usually around the Oct Nov bill time. If you look at your billing statement online at WM you will see that your date changes a couple days every month. Looking this practice ...
I had gotten a contract in the mail from Waste Management and I did not sign it. I returned it with a note saying I wanted my service cancelled and the dumpster picked up by 9/30. I got a letter from some account rep telling me that the contract I signed 3 years ago had an auto renewal that would ...
Big rip off!!! There is an automatic renewal contract. They offered to drop my bill from $307.00 to $115.00 if I singed a new one year contract. I was informed of this after they told me I was in a roll over contract. The person that singed the old contract is retired and we're under new ownership. ...