My husband and I have been customers of Waste Management for years, but customer loyalty means nothing to the company. We wanted a two yard dumpster for our home a few years ago, which they agreed to by then creating a commercial account, which led to us having to sign a contract. The first ...
This is the worst garbage collection I've ever had. The driver leaves garbage, then they make you schedule a pick and they never come. If I had a choice they wouldn't get my money. I now see why there rating was revoked by BBB because no one that works there knows what customer service is. ...
Waste Management has a three year contract that businesses can't get out of. They have the right to raise prices and you can only notify them of cancellation right before the contract expires. If you do not contact them, the contract will renew for another 36 months. I had serious billing issues ...
Their customer service is awful. Our trash day is Wednesday, and I called ahead and paid extra for them to pick up a bulk item. The first time I called was Monday to get an estimate, the second time I called was to schedule the pickup (I was given different amounts each time and the customer ...
Made a payment next day they didnt pickup called and they say to push a button takes two to three days to resume service more than happy to take the money ...
This is the first account I've had through WM where the first 5-digits of my social security number is used within the account number. To make matters worse, my roommate that lived at the same address before this, had the account in their name and their first 5-digits of their SS# were also ...