Waste management has the worst customer service I've ever dealt with. They are very nice and courteous but can't or won't do anything to help customers with service issues. I paid my bill a month ago, and in that month they missed my trash twice, picked up my cans, promised to have them delivered a ...
I live in an apartment complex and Waste Management picks up our garbage at 5A.M.in the morning which causes not only me but others to wake up at 5 A.M.By the banging. This is a big garbage truck and dumpsters. You would think Waste Management would be more considerate to the welfare of their ...
Employees in the Lewisville call center have a call center manager who violates the very dress code which other employees are written up for (on April 12 she blatantly wore a t-shirt with HUGE sparkly letters that said K MOM on it) and we have all been written up or had to sign something stating ...
Do not hire this company. If you presently have them, carefully check your invoices (the invoices are very confusing). They will rip you off. When you cancel their service, they will continue to bill you. ...
After more than 9 years of service, we pulled the plug on our relationship with Waste Management because of poor customer service. A glitch in communication with our account and payment caused problems with garbage pickup. Finally after a month of up and back phone calls, we were promised that our ...
I have been a Waste Management customer for the past 10 years and about twice a year I go through this same crap. I have a contract that states that my monthly charges will be X dollars, and that I am exempt of all fuel surcharges, maintenance fees, or other miscellaneous charges. However, about ...