It is impossible to cancel the service. I ahve spent over 3 and 1/2 hours over the past several days trying to cancel this terrible company.in fact I was just on hold for 35 minutes for supposedly the department that I was transferred to for cancellation only to be told that this person did not ...
This company offered service to me for my business phone. I have had my phone # slammed and vonage has done nothing to stop this illegal activity. Vonage still refuses to give my phone number back to me. This company has put me in a bad spot because I have no access to my phone nor do I have ...
Vonage does everything it can NOT to be fair with credit. I had switched back to AT&T on Jan 12 and kept my phone number since the high speed service was not good enough to use Vonage in our office. I even called them and told them even though they had to release the number. Like who wants to ...
I entered the trial period after calling the customer service number and finding out all these great things that they "do". Now that the service is working, those features dont even work. BIGGEST MISTAKE EVER! I had the service 2 days and hated it. When I signed up they told me that my ...
I signed up with Vonage on 4/11/06 to have my business number transfered to them. It is now 5/5/06 and after MANY delays and outright lies, my business number has been down. No calls can get through. They say they are trying to get the number back from Focal Communications, while I slowly lose ...
After a 100 days Vonage still has not transfered my phone number. Many hours spent on the phone and their credit department does not provide 24-7 support, but their website says their is 24-7 support. They would not credit my account via e-mail. No action was take to correct transfer problem, nor ...