I joined Vonage phone service In February Like most consumers when I got the phone sevice I assumed it would work on all my phones in my home. NOT it works only thru the computer, so the only working phone you in your home is one the connected to the computer. Yes your other phones WILL work IF YOU ...
Customer service is the worst, Never have experienced anything like it. Takes about 45 minutes to an hour to get through on the phone. All their email responses are just a generic kickbacks telling you to call their 800#. I've had so many issues with this company from service to them just taking ...
This is the second time i report vonage. This company truly does not care about the consumers, this is really sad... I recently signed up for vonage and it says 1 month free. But this is just a bait and switch, i cant believe they can get away with this!!! WHAT EVER HAPPEN TO GOOD COSTUMER SERVICE? ...
So far NOTHING Vonage has told us is true. We didn't get a free month, the 911 service jacks up the charge to what we were paying before, the service is terrible and sounds like you are on a cell phone with bad reception, and now there is a cancellation charge. I didn't want to do this to begin ...
My wife used to have a home business doing recruiting and she got a Vonage business line because of the price. We installed and it started off fine enough, but the first router had a defect so we had to swap it but the call quality didn't improve. Lots of echos and pauses, which is unprofessional ...
Call up customer service on Oct 17 to setup vonage billed $40.89... And Never recieved modem... Charge me $16.94 every month. Without every seting up the service. Then when i tried to get a credit they said that it didn't agree with the Term of service. I should of called them 5 days from the first ...