We had Vonage service for a few months. Every time we would have a storm and lose power, we also lost Vonage. You then have to call them on your cell phone and stay on the phone with extremely rude customer service people for at least an hour while they have you changing your ip address, change the ...
If any company rips you off you should get your money back. Also, file a complaint with the Federal Trade Commission; they will move against a company once they receive a certain number of complaints. I type up a detailed complaint, get the complaint forms from all of the above off the internet and ...
First of all... I contacted Vonage and asked to cancelled the account and the only way im aware because it's 30 days trial and does get full refund... Now... When i called them and cancelled the account and after that they took $41.00 off my checking account and was overdrafted NSF and ...
What was i thinking??? Vonage rip-off! $660 to cancel vonage - i am just sick!!! God help us all! My experience with Vonage was a disaster right from the beginning. I missed the 'red flags' until I gave my credit card number for billing purposes. As soon as I gave my credit card number to them... ...
Vonage is HORRIBLE. I bought into their residential service a little over a year ago. This was when they were first coming into the market, and the customer service was pretty good. Now, it sucks. Their customer service reps lie. You have to wait no less then 45 minutes (even though their answering ...
I run a small computer consulting business out of my home and we (my Mother and I got sick of our Verizon telephone bill being so high $79.98 per month for two lines, So my Mother talked me into trying Vonage which is a provider of (So Called-Low Cost Unlimited Long Distance Phone Service), (Big ...