So far NOTHING Vonage has told us is true. We didn't get a free month, the 911 service jacks up the charge to what we were paying before, the service is terrible and sounds like you are on a cell phone with bad reception, and now there is a cancellation charge. I didn't want to do this to begin ...
My wife used to have a home business doing recruiting and she got a Vonage business line because of the price. We installed and it started off fine enough, but the first router had a defect so we had to swap it but the call quality didn't improve. Lots of echos and pauses, which is unprofessional ...
Call up customer service on Oct 17 to setup vonage billed $40.89... And Never recieved modem... Charge me $16.94 every month. Without every seting up the service. Then when i tried to get a credit they said that it didn't agree with the Term of service. I should of called them 5 days from the first ...
I subscribed to Vonage on 1/31/06 full of expectations that they would meet their service claims. I purchased the digital phone equipment at Staples for $149.00 just so I would have the right equipment. After 4 months of poor service, dropped calls, poor sound quality, inablity to use my computer ...
Vonage is full of crap! They charged me for a router that didn't even work! When I first got their services I had problems with it. I couldn't call anyone because I didn't have a dial tone, thank GOD I still had my other phone or I would have to use the neighbors phone. When I tried to return the ...
I contacted Vonage for phone service in early April 06. The contact person stated that Vonage "is" compatible with Dish Network Satellite service. I went through the 35 minute phone call with all of the confusing 911 registration, and terms of service agreement. I did not receive the ...