I started using Vonage right after i started seeing ridiculous expenses on my Qwest phone bill. They sent me the free router and it took nothing to set it up. While using the system, my phone went dead one time, i called their customer service line and IMMEDIATELY got help. They resolved the issue ...
Please beware of signing on with Vonage. I signed up 6 months ago and the phone line had a really terrible connection. I was dropping calls (not good if you're working from home) and sometimes the person on the other line just couldn't hear me. I checked to see if it was my phone but it wasn't. I ...
We have used Vonage for several years with only a few minor problems. We recently decided to bundle our phone in with our cable and internet to save some money. After canceling, my husband found that they had charged our credit card. When I called to question them, I was told that there was nothing ...
In January I spoke with a Vonage sales rep regarding the internet phone service. I was promised everything under the sun. (Maybe it was sun spots that caused all the terrible service I received! Since the beginning I had nothing but reception quality problems. First it was not Vonage's problem, it ...
Vonage provided me with an unusable service. I had constant interruptions in the transmission, which drove me and my callers crazy. I wasted hours on the phone with incompetent Vonage technicians, who were unable to fix the transmission problem. When, after over a year of being with Vonage, I ...
In october i called vonage to see what their service was like, the representatives were really really helpful at sign up time, duh! They said that we are glad to have you in the number 1 digital phone service and some other crap. The best part of this complicated story is that the dillweed that i ...