In August of I called Vonage to try to get service. We're a military family, so our extended family is all over the world. Phone service with good long distance rates is ALWAYS a plus. We live out in the country now, so our internet options are either dial-up or satellite. I asked the first ...
I admit falling for the ads, and called Vonage in August to switch from my local phone company. The local phone company was BLEEDING ME DRY and $25 a month sounded good. I signed up and asked my number to be ported. And sure, since I was in the 60 day trial, I let them go ahead and set me up with ...
Hi, Normally, I like to give out complements But, this time I have to write about HORRIBLE SERVICE PRACTICES by Vonage. I had tried them in 2006 and the system did not work for us. Only a few phones actually rang through their service. I called to discontinue the service and they charged me for ...
Had the service for 3 months, and did'nt need it as I switched jobs and my old company was paying for it. After trying to keep my account by offering free service for a month or two, she finally starts the cancellation process. Now I knew there was a cancellation fee of 39.99. I was fine with that. ...
We got Vonage to try out Voip. What we got instead was a nightmare that haunted us for over a year. Vonage service didn't even work for us and when we tried to cancel their service we had to wait over FORTY minutes THREE separate times to finally get a hold of someone who didn't direct us to their ...
I switched my phone services from vonage to callvantage (at&t). As normal, it takes about 2 weeks for the complete transfer. Vonage gave AT&T permission to start a new account with me and they turned around billed me for many months after the transfer date. They went further by reporting my ...