I was never told that Vonage was incompatible with Brinks Home alarm system and also that I would be trapped in a contract. Not even once, did the rep mentioned to me about cancellation fees. Now, I cannot afford a second phone line that I had to have to support my alarm system and I decided to ...
I called to cancel my Vonage account and the "Customer Service Manager" kept trying to sell me on other options. I kept telling her "I just want to cancel" over and over but she kept pushing until finally she was arguing with me about why I have to keep the service, going as far ...
I bought a Linksys router with Vonage phone ports at Best Buy for $115 with option for rebate if I signed with Vonage. I signed with Vonage but on a month-to-month basis, and I did not send in the rebate form for the router. I had fairly good phone service, but had issues with the router. Linksys ...
I have tried for a month and spent many hours talking with engineers from Vonage with no results. The service worked fine for 11 months and not after. I have spent over 3 hours on the phone with people all over the world trying to cancel the service. They WILL NOT CANCEL SERVICE! Don't get involved ...
We wanted unlimited long distance and signed up with Vonage. We were told that there was no contract and you pay month to month and you could cancel anytime without penalty. They were so sweet during this process. They assigned us a phone number claiming it was a local number with a local area code ...
I had vonage in 2006 for a short time before i was told that i had to deploy to iraq. I had called and canceled the service sent all the eqiupment back and sent them a copy of my orders showing i was leaveing. They never canceled it! So while i was in iraq i got a chance to call to find out why. ...