Vonage advertises no contracts, but they are not telling us the truth! It's very sad when companies have such strict rules and regulations that they loose sight of customer service and the reason that they started. It's also very sad when companies have to resort to deception to achieve their ...
I have had endless trouble with vonage. I ordered it in nov. Their equipment could not be configured with mine. I have Had no phone servicesince november. I have written and called Numerous times. I shipped the equipment back to them dec. 26th. Was promised during one "overseas" connected ...
I signed up for Vonage under the conditions that I would have uninterrupted phone, internet, and fax service. When my internet was cut off, they told me that I should have had a "dry loop". My current internet provider was now cut off, and I was charged a cancellation fee. Over the course ...
It takes a minute to sign up. A lifetime to get what is promised. Three weeks to activate service (in my case). Customer service can't hear you, can't see you, haha. When you finally give up on them it takes 5 minutes for them to disconnect your line. Then 3 weeks for it to go back to the original ...
Well vonage has hit the deep south. BEWARE! Do not, i repeat do not, sighn up for their service even if you think you you know what your doing! I like many others was trying to find a cheaper phone service, well in the end it cost me 85.00 and i have to check my bank account everyday to make sure ...
Hello, I contacted Vonage to discuss service. They were very misleading. I discussed the pricing with the service rep which sounded like a good deal, he then needed my checking acct info which I gave him then he proceeded to read the terms and conditions of the acct. After hearing part of the terms ...