Nowadays, one day lacking my 12 months yearly support, I named Vonage to stop my bill. I named nowadays, instead of the yearly day since I didn't desire to be billed an additional month's service charge. Talking with the consultant, I managed to get obvious that I needed to shut my consideration ...
Vonage had the nerve to charge my credit card $130.00 for cancellation. Even though I cancelled within the 30 days. They contacted me on Jan 17, and cancelled Mon. Feb. 16 at 2:00 pm. According to them I had to cancel before the 16th, but the 14th and 15th were weekend days, and you cannot cancel ...
On Jan. 17th in the evening, a lady from Vonage called me and offered me their phone services. She promised 2 free months and told me I could cancel anytime and she would give me a refund, and that I had nothing to lose. I told her I was willing to try their services but only if I could keep the ...
Vonage does not provide you use of your current phone number and does not provide a local phone number even after repeated efforts. The customer support would not recognize their failure to provide features as promised and would not allow us to cancel our account. After repeated long phone ...
Used Vonage for almost 6 Years and cannot complain about their VOIP Service however having Cell Phones made the use of VOIP unnecessary for the time being. Cancelling Phone Service with Vonage is just as bad as AOL Hell. My Vonage Phone Service was always paid one month ahead and i expected to keep ...
Beware of Vonage, I signed up for VOIP service with them in June. I signed NO contract at the time I signed up. I had NO minimum amount of time when I signed up. Later they changed there Terms of Service agreement so that an activation fee is charged, and a cancellation fee of $ 39.99 is NOW ...