I signed up with vonage in august 07, after sunrocket stopped their service. When I signed up I asked if there was a contract or termination fee and was told no, no contracts, no cancellation fees. I switched to comcast today and find out vonage charges a 39.99 disconnection fee if you cancel ...
There customer service is horrendous!!! I mean horrible. Most of the reps are hard to understand or else they dont understand you. I signed up for a one month free for one number. I got three phone numbers! And they sent me three vonage kits. I tried to send all back. At a cost to my self. Only ...
In 12/07 callled vonage to check on phone services. I found out that i needed a computer to get service. ICancelled at that time and had to pay a cancellation fee of $39.99 even though i have never had the service. On 1.30.09 my account was charged twice $9.99 and $97.33. This was out of the blue. ...
I called on January 23th to open a new account with Vonage. On January 26th I received their device then on January 30th I received a second device. I proceeded to call Vonage to enquire why I received 2 devices. I was informed that I had 2 accounts under my name. I asked if I could cancell both ...
I used vonage for almost 2 years. I had 2 seperate line but cancelled one about a year ago and am waiting for my time to be up on this one so i can cancel it as well. I was given 2 different dates that i could cancel. I was told jan. 28 then when i called that day they said it was feb 4th. I was ...
This company, in which I signed up for, never sent me materials for internet or phone, and so forth, charged me over $200.00 in charges, and always hangs up on my calls. I had to change my bank account information!!! ...