Three days after I signed up for VoiceStream I called to cancel. I explained that there was to much interference on the line and dropped calls were frequent. They asked me not to discontinue and they would send me a new phone. I recieved the new phone and had the same problems. Now because I am ...
We spend at least 1 - 2 hours each month adjusting our bill with Voice Stream. They cannot get it right. We are charged each month for charges that are not legitimate and they usually take them off after waiting on the phone for long periods of time. We were not told with the latest plan that we ...
I have been a VoiceStream customer for roughly four months.in that time I have recieved the worst service, most dropped calls, littel customer support, and alot of run around. To make a long story short I bought the Nokia 3390 phone from a VS rep in my local area. I was told this phone had no ...
I can't tell you how much bad customer-response Voicestream has been getting lately. Right in the middle of MY dispute with them, they fired their outsourced customer service company. So in my eyes, they're admitting that they made SERIOUS mistakes. So far my dispute (where Voicestream illegally ...
I had voicestream for 4 months. I called on day to pay with a credit card. The individual proceded to bill someone in Washington state with the same name. I paid 430 for someone's phone bill. Meanwhile, they cut off my service. I called Voicestream customer service 30 times with records and ...
Listen to what voicestream is doing to me. Talk about the most incompetent scamming cellular phone company that exists. Ok, heres the story. I accidentally forgot my phone was in my pocket and i placed it in the washer. Luckily i remembered moments after, but the phone had already gotten a little ...