Well, lets see... I started out with Voicestream a mere 2 months ago, after spending 3 months on their prepaid plan to establish a credit record with them... Everything started out fine at first, a fairly good signal, calls always went out and came in without fail... Then mid April came around, and ...
I have been with Voicestream for a year. I have missed one payment. They shut off my phone at the end of May 01. So I didn't get to use my phone and it took them... Pro's. Like voicestream a month to turn my phone back on... Not only that they charge me in full but took my weekend minutes away. It ...
I own a voicestream prepayed phone. I have had this phone for over a year. Every month i buy a $10.00 card. They came up with this great deal, you buy a $30.00 card and they would give you $50.00 more, good deal right, a $10.00 card is good for 30 days, right. Well i thought so for a year it was ...
Well, I think my converstaion with the "Customer Care Specialist" speaks for itself. Question 03/21 12:41 PM Customer wrote Hello, I have already called customer service about this a couple times. They determined that my phone # was being used somehow by someone else. They were saying ...
I just wrote a complaint, however I was unaware that there was so many people with the same problems. I too called this company approx 16 times within a 1 mth period and each time I had to start my story over and over and over and over. No one new who I talked to the time before or I would be put ...
Phone cutoff and phone number given to another person by representitive error. THis happened two or three times. The last time it happened I was told I would be sent a check for 100.00 for the inconvience. Two months later I was still waiting for the check, so I called customer service and spoke to ...