Long story short: Verizon scammed me out of a month's bill (about $90), then threatened me when I said I didn't think I should have to pay it, and then harassed me when I reported their misbehavior to the FCC. I had cell phone service with Verizon for a little over 2 years. The actual phone service ...
I recd a bill for 500 dollars in error which i didnt pay and lost my services with verizon. I wrote and called and emails to explain i pay every bill in full but i dont owe this bill. They then charged me a re instatement fee and late fees. I told them i would not pay a bill that is not mine. Went ...
I opened my account with Verion wireless in 2004 and at first I was very happy with my service, I talked my Mom, and other family and friends into getting this service with Verizon, Then it stared happing, my bill got higher and higher, and when I would go in to complain about the charges every ...
Unfortunately I am in a Verizon "service" area for telephone mine was the lowest and could NEVER support the bandwidth sold to me and paid for by me for all that time. After all of the problems with the DSL (paying a premium for useless services), transferring my Vonage numbers to Verizon ...
I don't even know where to start. This has been the most miserable customer service experience of my life. The bundle I created was supposed to cost about $100/month, and every bill has been at least $175 due to random charges showing up on my bill. I have had to call every single month and argue ...
I switched to FIOS because Comcast was devoid of customer service. After 6 months, I can say that Verizon FIOS is worse than Comcast. Eight times out of 10, FIOS cable box needs to be reset. It is frustrating to turn on the TV to have to unplug it for 30 seconds, reboot, etc. On Demand content has ...