I switched to FIOS because Comcast was devoid of customer service. After 6 months, I can say that Verizon FIOS is worse than Comcast. Eight times out of 10, FIOS cable box needs to be reset. It is frustrating to turn on the TV to have to unplug it for 30 seconds, reboot, etc. On Demand content has ...
My wife is a 60 year old woman who would never want a ringtone or wallpaper for her cell phone - the only wallpaper she wants is wallpaper for the bath. However, this was not enough for me to get charged $19.89 on my Verizon bill for "premium messaging", and if I had not caught it on my ...
OUR new FIOS Web on my telephone is asking people throughout Ma alone.individuals are calling me to discover why I am calling them-and some are angry. I've Had a Land Line with Verizon since 1978. Web (DSL) about the point for atleast ten years. Since Verizon had difficulty in my own residential ...
Verizon service failed at my home after several attempts to have it repaired I returned all eqipment and canceled service and got receipt. Verizon keep charging me and would not even itemize a bill to tell me why. These charges are for after I canceled service. I filled a case with the BBB and they ...
Bought a pill at Verizon... informed it'd wording... It didn't... Delivered it 3 days later. Purchased a telephone... And new "Jetpack" wifi... Wifi was faulty based on their very own technology division. Delivered it to shop. Obtained bill... Was still being billed for support for tablet ...
The billing dept. Finally had my bill straight. The lady last month got my bill down to $74.22 per month and today, the new bill is $238.32. I called verizon and the lady said we reconnected a disconnected line and stuck it to your bill. Without your permission and without telling you by phone or ...