I have purchased long distance minutes via MCI and have over 3,000 minutes remaining. Verizon has cancelled the service and replaced it with another, but is honoring minutes already held by customers. Since the new service has been promoted, I am continually told I am unable to access the line to ...
First off, you'd spend less time actually getting Google on the phone. But when you finally get through to a representative, be prepared to explain your question at least 6 different people as you get transferred back and forth. I spent a cumulative 3 hours (you read that right, THREE HOURS) trying ...
Subject: Billed for data usage after I suspended my account. Message: In March I suspended my Verizon Wireless Wireless Broadband (aircard) account via my online account access. My contract had expired in 2009 and I was paying month to month for the same aircard device. At the time I suspended my ...
Dropped calls during tower exchanges. Text messages routed to the wrong recipients or undelivered. Texts sometimes double or triple delivered. Highly overpriced limited internet plans without the bandwidth to support them. Bone-crushing internet latencies. Dropped streams, stalled pages - useless ...
About 6 weeks ago I was working on a Missionary Project with a missionary friend in Angola, Africa. I tried to use Skype to call him in Angola about a decision that had to be made about the project. When Skype couldn't connect to him successfully I pick up my land line and call him not really ...
I was encouraged to migrate my company's internet and telephone service from Comcast to Verizon FIOS because of their advertised speed and the assurance that remote wireless access would be available to our employees. Guess again: "Verizon Wi-Fi is available with select FiOS and High Speed ...