I am writing this because of the tragic evolution of my sister and her experiences with so called phone company. Verizon sent her a bill for almost $400.00, she paid it out of her $600.00 a month disability check. One fricken week later they shut her off again. She went down to Verizon, and they made her pay another $300.00... WTH??? My sister has Systemic Lupus (SP). And she only gets a measly $600.00 a month for disability. Now she is a very strong willed person, God love her... But she does have seizures alot and NEEDS A PHONE to be able to call for help... She came home yesterday to find out her services were ONCE AGAIN disconnected after just paying VERIZON almost $400.00. She received her bill on Friday the 15th... Said if not paid will disconnect on the 12th... If im not mistaken, the 12th has already passed... I also have Verizon, and YES THEY SUCK. I just paid my bill and yesterday got another bill for the amount I had just paid 2 weeks ago... This is the BIGGEST RIP OFF Company around... They will shut you off and, then make it so noone can get ahold of a HUMAN BEING to correct the mistake that they had MADE... We have to stand UP and fight these companiesd that cheat and steal and LIE to get our money... I am also turning this overt to the BBB to see if they can help her with this... I think they should be held responsible for making soooooooooooo many errors on her billing that they should refund her any and ALL late charges they have manefested out of their hats. They should refund all reconnect charges... I am just trying to help someone else to not get RIPPED OFF BY VERIZON
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