To whom it may concern, My name is Bradley Wilson I reside at 6518 Carlinda Ave. Columbia MD, 21046 I have called your help numbers 4x on the back of the bill and have spoken to not only front line employees but, to supervisors about a fraudulent bill coming to my address with no avail.in these ...
I had a 2yr. Contract with Verizon Wireless-two phones. System worked great no problems. Always paid monthly bills upon receipt. As we no longer have the need for 700 minutes per month, I transferred my cellphone #'s to Tracphone 8 days before the expiration date, but had paid the contract in full. ...
I recently ordered Fios service and could not believe what a mess Verizon customer service was. The technician could not arrive at the four hour window time, so they had to reschedule. The next day the technician did arrive in the given window time, but could not install the bundle because for some ...
How about me? I go to work and don't sit at a desk with a phone. Other companies have 24-7 service. This is the worst when a utility company puts a charge on your bill and you can't get through to customer service. ...
On October 15 I asked that my service be transferred to a new address on November 24. On October 16 all service was disconnected. After 4 days Verizon TV and Internet (Fios) were restored at the old address. I still have no home phone and have been informed I will not have service until November ...
It is very sad when Verizon cannot accede the low bar set by perennial screw up Time Warner. Not only were hold times excessive and I was sent back and forth to different departments, customer service was incapable of answering questions. When I asked for a supervisor I was given Brian (28350) and ...