I signed up for Fios about 4 months ago, each month my bill has been higher than I was quoted when I signed up, each month I've had to contact a customer service rep. (spent at least an hour on the phone regarding service/billing issues). ...
How many ways can you say terrible!!! Just to ask a simple question related to a charge. I spoke to 10 different people, entered my phone number 9 times, was transferred to the wrong department 4 times, given 5 different numbers to call, got the Spanish language recordings, transferred to the wrong ...
This company comes to town and asks me to sign up for their service after tearing my property apart and leaving an unsafe mess with wires on the ground. I will never never ever do business with Verizon. ...
We have ordered Verizon FIOS (internet, phone, television) and Verizon scheduled an installation date of 04/15 and no-one came forcing us to reschedule for 04/20. On 04/20, a technician came and spent almost 6 hours trying to install but did not complete. As a result, we had no internet, no TV. The ...
I signed up for the Verizon FIOS bundle in November. At that time I was promised a free TV. After numerous calls to their customer service department I received the TV about a year later. I also asked if I would like to refer a friend. I was told that I would receive a credit of $100 as well as the ...
To entice me to unsubscribe from DirecTV and sign up for the FIOS package, the Verizon telephone representative told me that Verizon would include the following, among others, in my television programming package: NHL CenterIce, the NBA ticket, the MLS ticket and the MLB ticket. I asked this ...