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Verizon
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Page 43

Verizon
Poor Customer Service - Phone

I recently upgraded my cell phone from Verizon. Within 4 months, the screen stopped working. The phone is clearly under warranty and I have been trying to get it replaced for the past week. These are my complaints: 1) They sold me a lemon phone 2) I am not the person whose name is on the account ...

Verizon
Poor customer service

My intrnet went down 2 days prior to my grand opening and the customer service rep said that the tech would be working on it the next day which was a Friday and also the first day of my grand opening at my store which is pet grooming and retail. I had events planed and was told it would be fixed ...

Verizon
GREAT service - Customer Service

I had a GREAT customer service person help me get my phone service plan changed!!! The name of the operator was Ashley I.D. # 555754. I wish I had people like her working for me!!! In my 36 years working as a manager I know the value of a good employee and Ashley would be a asset to any company. ...

Verizon
Customer Service - Phone service

I have not had my phone working since Monday July 12th, I called Verizon to schedule a repair and was told the problem was outside and a representative would come out on Thursday (once again my issue started on Monday). On Thursday I get a phone call from the Verizon Rep who asks if I'm home, where ...