I was supposed to have been signed up for the $39.99 family share plan where you share 400mins. I get large bill where I am charged 83.96 for one phone and $39.99 for the other, I just pay it because I figured it was due to the new phone. The next month I look closer at my bill and they charged me ...
Verizon DSL has marked me as a SPAM-er and will not remove me from the databases that they added me to! I cannot send out emails to anyone because of this. Verizon has done this cause I sent out 12 emails to a friend! I know as a fact that person did not do this. Verizon admitted to doing this and ...
Since August of '04, each month, Verizon has tried to get money for services not rendered. Each month I retrieve $40-180 on my phone bill. Their errors have involved my MSN e-mail and cut off my e-mail. They lie and cheat and tell me what to do. They don't listen and enter changes not agreed on. My ...
First off, I had been a happy Verizon customer for years before this happened, but no more. In August of 04 my wife got a second phone added to our account. She instructed the sales rep that we wanted to be on the family share plan so that we would have unlimited air-time with each other. The sales ...
It looks like a company as big as Verizon would keep their employees up to date on things, so that when someone had a question they could answer it or at least give the person a number where they could get the answer. All they have is this stupid automated system so that you don't get a chance to ...
I recently requested an extra phone line for my internet service from verizon phone company. I called and told them I wanted it for my internet only and I gave them my internet number for dialup. I plainly told the representative that I wanted something that wouldn't be too expensive and he said he ...