We have Verizon FIOS for internet which is related to my work at the Patent Office. I spent three hrs today of trying to get my bill statements sent to me via e-mail since my on-line account was deactivated for some reason. I was going through endless circles of changing numbers and the same ...
I have signed up for Verizon FIOS TV and am under a bundled billing package. I have had multiple disputes with Verizon billing about the exorbitant charges on my bill over the past few months. I finally just gave up on getting it reduced and just accepted the fact that I was another victim of Cable ...
I sent the following letter to Verizon to which I never got a response. I called to address that and was sent to 4 different departments. Verizon never follows through on their promises. I hope somebody sues them for their bullshit. They completely deserve it. Here is my letter: To Whom It May ...
I have all three features, phone, cable and internet. Verizon billing does not match their TV ads. The cost is almost double. I have constant problems with the telephone lines and retrieving messages. Three days after my complaint, I was given a Saturday appointment to fix the static on my ...
Today my Verizon FiOs services went completely out, internet, phone and cable. I called the customer service center, only to be told that I would not be able to get my services returned until Saturday because that is when a technician would be able to come out. Today is Thursday. I have an elderly ...
Apparently Verizon has a habit of automatically adding services to your account simply because you ask them about them. My wife called Verizon to inquire about their Protection Pack service they offer. Upon doing so, she specifically told them no less than 5 times "We don't want to sign up for ...