A couple of weeks ago we. Rented a van from uhaul to move and returned it the same day in proper condition. All of a sudden we received notice that uhaul deducted 110.00 dollars from our account without contacting us and telling us we owed anything extra. Customer service would not explain the ...
Overall, I am impressed with the tone of the people I have worked with and the quality of the trucks I have used with uhaul the two times I have rented from them. However, I have been extremely frustrated with the lack of efficiency or lack of communication problem that I have experienced both ...
I used Uhaul just last week. When we went to pick it up, the customer service associates were rude and wouldn't explain anything to me about the insurances or anything for that matter. I was willing to let that go, so we got the truck and left. As we were moving my things, I felt itchy but thought ...
I had 5 feet X 5 feet dog house. I spoke to rep at U haul and she recommended 6 X 12 feet trailer. I go pick up the trailer, drove an hour and a half to get the dog house. I then realize that rep failed to mention that the entrance of the trailer was less than 5 feet wide needless to say when asked ...
Ok... I reserved a uhaul online and called to confirm the reservation. I was told it was good to go, when i arrived at the Uhaul store (durham nc) i was greeted by an annoyed employee who said they were closed (it was 445) so after asking him a million times to please just rent me a truck, he caves ...
I rented a trailer from Uhaul that stated it was 5x9 inches. I rented in Buffalo, NY and drove to Syracuse, NY and then found out when I was trying to load it was only 4ft. 5 inches wide. There are stickers on the trailer that state it is 5 x 9 and in the office billboard it state 5x9. I was ...