I used Uhaul just last week. When we went to pick it up, the customer service associates were rude and wouldn't explain anything to me about the insurances or anything for that matter. I was willing to let that go, so we got the truck and left. As we were moving my things, I felt itchy but thought ...
I had 5 feet X 5 feet dog house. I spoke to rep at U haul and she recommended 6 X 12 feet trailer. I go pick up the trailer, drove an hour and a half to get the dog house. I then realize that rep failed to mention that the entrance of the trailer was less than 5 feet wide needless to say when asked ...
Ok... I reserved a uhaul online and called to confirm the reservation. I was told it was good to go, when i arrived at the Uhaul store (durham nc) i was greeted by an annoyed employee who said they were closed (it was 445) so after asking him a million times to please just rent me a truck, he caves ...
I rented a trailer from Uhaul that stated it was 5x9 inches. I rented in Buffalo, NY and drove to Syracuse, NY and then found out when I was trying to load it was only 4ft. 5 inches wide. There are stickers on the trailer that state it is 5 x 9 and in the office billboard it state 5x9. I was ...
Got a U-Haul rental truck (26') at beginning of March. The day we picked it up, we loaded it, and went to start it up, and wa-la, it didnt start. We called the roadside service, they said someone would be out in 30 minutes. 2 hours later, they showed, 2 hours after that, they started fixing the ...
FYI Uhaul is by far the worst company ever. We used there U-Box (there version of a pod) program to ship our stuff to California, $1700.00 later our UBox is now a week late getting here and even worst then that they don't know where it is even it. They can't even tell me what shipping carrier they ...