I rented a trailer from U-Haul which leaked and damaged several items. The leak and damage was reported at drop off. I filed an insurance claim which involved a great deal of paperwork, photographs etc. Two months later the claim was denied on the grounds that no problems were found. The soaking ...
I rented a cargo van that stunk like cow manure, I am a caterer so it was very unappealing to have me moving paper products and food in coolers in that stinky van, I only drove it 36 miles and they had the balls to charge me a cleaning fee? How dirty can a van get in 36 miles. What a rip, We even ...
Revently I rented a truck from Uhaul - in addition to the very rough customer service they have, they printed me a wrong initial odometer millage reading in my receipt, and charged me for many more miles. My fault, infact was, trusting them and not cross checking the millage of the car with the ...
My wife and I recently had to move to a new state and to avoid towing a car decided to give Uhaul s Ubox a try. The experience has been down right awful. We where told the service was very flexible and that we could have our boxes delivered any day Mon-Sat. Now that they have our money and our ...
Worst customer service experience in ages. Ubox of Auburn, WA picked up loaded box for transport to San Francisco for what was advertised when I made the reservation as a move estimated at 7 days, not 7 business days. Box didn't even get picked up from Auburn in that amount of time. They are now ...
I rented a truck from u haul 11/17 the vehical fule mileage was incorectly marked. Like some who doesnt know i took the truck off of the lot before making sure the flue was at the leve it was marked to be at. Needless to say the store manger was rude and short. Also accused me of attempted ...