For starters, never try to rent a uhaul using the online reservations tools. My wife reserved our uhaul over three weeks in advance for our big move from Missoula, MT to Helena, MT, which is 120 miles apart. FOUR hours before we were planning on picking up the truck, a rep from uhaul calls and ...
Anote to let U-Haul know about the terrible service I received as a "first" and "last" time customer. You need to change our motto"we make moving easy" to "we make moving a nightmare". I would never use your service even if was "free". The best ...
I had Uhaul of Middletown, Ohio install a trailer brake and hitch. Within 24 hours the Trailer plugin port fell off the hitch. After inspection of the hitch i noticed they didnt even put on the correct hitch. I wouldnt mount to the frame. After calling the store they knew right away the installed ...
Uhaul had me drive to three different locations, wasting my gas, ruining my plans and the frustration causing a huge argument between my husband and i. I will tell everyone i know if they want a smooth rental DONT GO to uhaul... I plan to personally sponsor other companies on facebook and tell my ...
I rented a trailer from U-Haul which leaked and damaged several items. The leak and damage was reported at drop off. I filed an insurance claim which involved a great deal of paperwork, photographs etc. Two months later the claim was denied on the grounds that no problems were found. The soaking ...
I rented a cargo van that stunk like cow manure, I am a caterer so it was very unappealing to have me moving paper products and food in coolers in that stinky van, I only drove it 36 miles and they had the balls to charge me a cleaning fee? How dirty can a van get in 36 miles. What a rip, We even ...