On September 1st I went to the U-HAUL Main center in Southbay to rent a U-HAUL. While in line one of the U-HAUL reps (all of whom were goofing off and appeared to be pretty young), announced that regardless of reservations, everyone would be recieving a ten-footer. When I got to the head of the ...
U-haul ripoff, Had a hitch put on, exhaust rattles, system was pushed in to complet installation. Was told when I picked it up, the rattle was not alimited, do so on your own and we will pay for it. Went to 4 places, was told to take it back to installer, last place gave me a quote, took same down ...
Beware of U-Haul when reserving trucks online! You may not have a truck on moving day! I made a reservation online 2 weeks in advance. When I did not hear from them, I made many calls trying to find out time and location of pick up. I was on hold for hours! I was assured that a manager would be ...
I had a ball hitch installed. The final charge of $350 was much higher than original quote of $170! They claimed to have had to drill an extra hole so extra labor was involved; $180 worth! Plus they didn't hold my reservation of a car dolly for the next day. "Oh, it was never put into the ...
I rented a 17ft truck for 24 hrs online reservation and confirmation, the office where I was to pick up the truch screwed up the time frame that I was to have the truck, we got that worked out, we used the truck, and put diesel fuel and the halfway mark as it was when I picked up the vehicle, they ...
I made an online reservation on 06/20 to get a 17" truck to move on 06/25. I even paid the $5.00 non-refundable fee which was supposed to guarantee that I get a truck. The confirmation I received via email said that someone would contact me within 24 hours to schedule the exact pickup spot, ...