I made an online reservation on 06/20 to get a 17" truck to move on 06/25. I even paid the $5.00 non-refundable fee which was supposed to guarantee that I get a truck. The confirmation I received via email said that someone would contact me within 24 hours to schedule the exact pickup spot, ...
I would have have thought in a million years that I would run a cross such a business. All these years that I have seen commercial after commercial about U-haul and how wonderful and the best company to call when moving, would be the rudest, most horrible experience I have ever encountered. I moved ...
I don't even know where to start! I am so MAD!!! I have talked to alot of people. We rented a truck from U-Haul on Macarthur Blvd., 15 minutes from where I lived in Arlington. We drove to Arlington to pack my belongings, and then drove to Rockwall where I unpacked my things. We left Rockwall and ...
I made an online reservation with U-Haul on 2/9/04 for a 26' truck to be picked up on the morning (9A.M.) of 2/29/04, preferably at the closest dealer on El Cahon Blvd. My partner and I went to that local U-Haul on El Cahon Blvd & 40th in San Diego and were told they did not have a reservation ...
On January 29 I called the reservation line to make a reservation for a truck rental for a family member. I was not sure which family member would be pipcking up the truck so I put the reservation in my name until they got to the uhual store. My cousin eventaully was the one to rent the truck. I ...
We rented a truck for a move on Long Island, and we were given a quote of $169.45. It was not explained that there was a much cheaper way of renting the truck, one-way vs. Round-trip. Our mileage was not considered in our quote, and our final price was $869.00 for a one day move. With a proper ...