I called two weeks in advance to reserve a truck at a location 3 miles from my home. The night before my move I get a call telling me they haven't found a truck for me yet, but will call me back by 9:00 the next morning to tell me where to pick one up. 9:00 comes and goes, and still no call. So I ...
I reserved a truck on the internet and when it came time to confirm, no one contaced me. I called the 1-800 number several times only to be told the office is closed at 8pm, meanwhile I had been calling since 7:15pm and no one answered. Bright and early the next day I called to get in touch with ...
We were told when bringing the truck back simply to "park it in the street" and throw the keys in the "yellow drop box, you can't miss it." That was the extent of our instructions on how to return the truck after hours (after 7pm). Upon arrival around 8:30pm on Tuesday June 10 ...
U-Haul International HOW U-Haul really works, every step of the so called "reservation process" BEFORE YOU CALL READ THIS! Phoenix Nationwide... On the tenth floor, south tower in Phoenix, Arizona, agents continue to tell scripted lies 24 hours a day. Working for U-Haul before on the ...
I considered myself to be very loyal to U-Haul. Whenever someone asked me how I could possibly work for one of the most hated companies in America I would tell them because it's a great company. I did everything there. Storage, hithces, sales, truck rentals, truck maintenance, everything. I even ...
On wensday 04 30 2003 I Jose rent a truck front uhaul at 6103 midlothian turnpike richmond va locationat 10:16 am to move articles from goodwill to my estorage I drive only 12 miles and they charge me for 149 miles them they drop to 74 saying that another costumer rent the same truck but he pay ...